At Gift Gallary, we want you to have the best shopping experience possible. If you are not completely satisfied with your purchase, we offer a hassle-free return and refund policy.

1. Eligibility for Returns

  • Items must be returned within 7 days of the delivery date.
  • The product must be unused, undamaged, and in its original packaging.
  • Items must include all original accessories, manuals, and tags.
  • Personalized or customized items are not eligible for return unless they arrive damaged or defective.

2. How to Initiate a Return
To return a product, follow these steps:

  1. Contact our customer support at [Insert Email] or [Insert Phone Number] within 7 days of receiving the product.
  2. Provide your order number and reason for the return.
  3. Our team will review your request and provide return shipping instructions.
  4. Ship the item back to us using a trackable courier service.

3. Refund Policy

  • Once we receive and inspect the returned item, we will process your refund within 5-7 business days.
  • Refunds will be issued to the original payment method.
  • Shipping charges are non-refundable unless the return is due to our error.

4. Exchange Policy

  • If you receive a defective or damaged product, you may request a replacement instead of a refund.
  • Exchanges are subject to stock availability.

5. Non-Returnable Items

  • Personalized or custom-made products
  • Items purchased on clearance or sale
  • Electronic items that have been used or activated

6. Contact Us
If you have any questions regarding our return and refund policy, feel free to contact us:

  • Email: giftgallary01@gmail.com
  • Phone: +91 9675051871

We appreciate your trust in Gift Gallary and strive to provide the best service possible!